RETURN & REFUND POLICY

We understand that you may purchase items from our online store that need to be exchanged or refunded. If your Schooner Creek Boat Works purchase does not meet your needs or expectations, you can bring the item to our location directly, or package your unused item in its original packaging with proof of purchase, and ship it to our Parts Dept. at the following address:

 

Schooner Creek Boat Works

ATTN: Parts Dept. Return

3255 N. Hayden Island Drive

Portland, OR 97217

 

Please indicate whether you would like an exchange for an equivalent item or a refund.

 

NOTE: We cannot accept returns for the following items:

• Any cut items (e.g., rigging wire, ropes, lines, chains, hose, core material, fiberglass)

• Any installed product (e.g., electronics, deck hardware)

• Items damaged from customer handling/use

 

REFUND METHODS:

Returns made within 30 days of purchase will be refunded to the original form of payment. Cash purchases can be refunded via a Schooner Creek Boat Works company check. If you have misplaced your receipt, please call our Parts Dept. at 503-735-0569 or email parts@schoonercreek.com, and we will attempt to verify your purchase.